Frequently Asked Questions

Account & Login

How do I reset my password?

Click Forgot password? on the login page, enter your email address, and follow the reset link sent to your inbox.

Can I sign in with social accounts?

Yes. The login page supports Google, Apple, and LinkedIn authentication.

How do I access the Dashboard?

After logging in, click Dashboard in the navigation or go to /dashboard/events.

Events

How do I create an event?

From the Dashboard, click Add Event and follow the 8-step wizard to configure your event details, agenda, speakers, sponsors, and more.

Can I edit an event after publishing?

Yes. Navigate to your event and click the Edit button to modify any details.

What's the difference between public and private events?

Public events are visible to all users. Private events require an invite code to access.

Mailing List

How do I send emails to participants?

Open your event's Mailing List page, compose your email (optionally using the AI assistant), then click Send Email.

Can I import members from a CSV file?

Yes. Go to Manage List and use the Import CSV option to bulk-import members.

Payments & Tickets

How do I set up paid tickets?

During event creation (Step 1), select a pricing package that supports paid tickets. Configure ticket prices in the event edit wizard.

Where can I view my transactions?

Click Transactions in the Dashboard sidebar to see all payment records.

Need More Help?

Contact us at support@ru4m.com.